Agenda for Children

Care Coordination Services Consultant

Care Coordination Services Consultant
Company Name:
Boys Town
Email address:
Job Type:
New Orleans
Job Description:
Boys Town is seeking a full time Care Coordination Services Consultant for our Head Start program. The Care Coordination Services Consultant provides intensive and professional case management services to youth utilizing a strength based and comprehensive model. This position also links children and families to resources and supports, monitors the services, actively advocates for children and families, and assists th em in navigating through various systems of care. As our Care Coordination Services Consultant, some of your additional responsibilities will include:
• Developing and maintaining effective working relationships with families and with community resources, including medical, mental health, and substance abuse professionals, child welfare personnel, Juvenile Justice personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives.
• Providing assessment to determine program eligibility, problem areas and areas of strength.
• Maintaining current knowledge of available formal services, resources, and supports in the local community. Identifying needed services and linking youth to services.
• Identifying informal supports and assisting youth and family members to access these supports.
• Monitoring linked services, resources and supports in order to ensure quality of care.
• Acting as a youth and family advocate and empowering youth and family members to advocate for themselves in the community.
• Assisting youth and family members in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals.
• Preparing and submitting reports concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program.
• Reporting any critical incidents involving youth, family members, or staff according to standard reporting guidelines.
• Preparing proper documentation including case notes, assessments, service plans, outcome measures, narratives, and reports in a timely manner as defined by the program.
• Ensuring compliance with all contractual, regulatory, program, and accrediting body standards.
Minimum Education Required:
Bachelor's Degree
Other Qualifications:
• Bachelor's degree in Behavioral Sciences or Human Services; Master's degree is preferred. NOTE: Education and experience requirements may be higher based on Affiliate Site location, Local contracts, and Federal/State contract requirements.
• 2 to 3 of years in case management working with children and families; Boys Town program experience is preferred.
• Early Head Start experience preferred.
• Must possess a valid driver's license with a good driving record, plus the ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job. Must meet auto insurance requirements established by Boys Town policy and/or State and Local laws and pass an annual Motor Vehicle Registration (MVR) check.
• This position is on-call (continuously or rotationally) to provide support.
How to apply:
To apply, please visit:


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