Positive Steps Registration Policies and Procedures
Registration Policies and Procedures
REGISTRATION IS REQUIRED
This allows our trainers to properly prepare for each session. To guarantee a space, we must receive your completed registration form and payment prior to the workshop. Please register online at https://training.agendaforchildren.org.
Time of Sessions
Late arrivals may be refused entry into the session. Sign in begins 15 minutes prior to the session. Participants are encouraged to look up directions to the training site in advance so that an on time arrival is assured. If you do not attend for the entirety of a session, we will not be able to award you clock hours.
All cancellations, substitutions, and reschedule requests must be made in writing via email to Agenda for Children at firstname.lastname@example.org or via fax to 504-586-8522. Before a program begins, Agenda incurs substantial administrative costs related to your registration. We have wait lists for many of our classes, so it is VERY helpful if you let us know if you will not be able to attend a workshop that you registered for. Please note that if you repeatedly sign up for classes, but fail to show up, we reserve the right to block your access to online registration.
If you need to cancel your registration for a fee-based workshop, please be advised that you will receive a refund of 75% if you cancel your registration more than 14 days before the class start date. If you cancel 14 or fewer days before a class, you cannot receive a refund. However, an organization may substitute a colleague for the original registrant up to two days prior to the start of the workshop at no charge; this substitution should be made in writing. Program registrants who fail to attend (“no show”) with no notification will be charged the full program cost. All remaining funds must be used within 12 months of the date of transfer or cancellation.
In the event that a scheduled workshop is cancelled due to unforeseen circumstances, registered participants for the session will be notified. Please be sure to provide current contact information, including an email address, on your registration. In this event, participants will have the option to enroll in another session.
Child Care Policy
We are committed to children, but out of respect for the adult learners in our sessions, children are not allowed at the workshop sessions. Therefore, please do not bring your children to the session as you and your children will not be allowed to stay.
If you have any registration questions, please email us at email@example.com.